SMART is embarking on a new planning process called the SMART Path plan to restructure their bus network. This yearlong process will shape changes to SMART’s system. Their website states,
“The objective is to create the best possible transit network for SMART riders within SMART’s available budget.”
To do this, they want to learn more about SMART riders’ needs – that means they need to hear from you!
Potential changes include:
ROUTE AND SERVICE CHANGES: 
- Changing or extending existing bus routes
- Establishing new transit routes to locations without service in the SMART service area
- New routes
- Adding service hours or peak hours on certain routes
CHANGES AT THE BUS STOP: 
- Infrastructure and amenity improvements such as benches, lighting, and real-time transit info at bus stops
- Park-and-ride lots
- Integrated service with ride-hailing services
- Enhancing walkability to/from bus stops
As you can see, big shifts are possible! We highly encourage SMART riders and anyone who cares about transit to participate in public hearings and send in feedback.
There are four upcoming public meetings: 
- Thursday, Nov 15, John Dingell Transit Center in Dearborn, 7am-10am
- Thursday, Nov 15, Campus Martius in Detroit, 12pm-5pm
- Friday, Nov 16, Macomb Mall in Roseville, 7am-10am
- Friday, Nov 16, Royal Oak Transit Center in Royal Oak, 12pm-5pm
(And yes, we’ve already pointed out to them that these are NOT convenient times for most riders to come to a meeting. They assure us that there will be more feedback opportunities.)
You can also send in feedback online by contacting Andy Thorner, Manager of Planning at (313) 223-2357 or [email protected], or going to the form on this page.
SMART states that the next phase of public comment “will include a community survey tool,” and we’ll be sure to post it when it becomes available.
Share your experience and perspective with SMART, and please share this information with your friends, fellow riders, and neighbors! Let’s make sure SMART hears from us.